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Subprocessor & Infrastructure Notice

The provider categories currently used to deliver StaffRooster and how customers are informed of material changes.

Effective October 14, 2026

Current infrastructure

Provider/categoryPurposeData involvedLocation
OpenAI / ChatGPT Sites platformApplication hosting, platform delivery, and AI-enabled service infrastructureAccount, customer content, requests, output, and service telemetry as neededUnited States / provider locations
Cloudflare infrastructureApplication compute, database storage, networking, security, and deliveryCustomer content, account/workspace records, logs, and network dataUnited States / global network
OpenAI APIGeneration of requested Rooster drafts and workflow outputApproved prompts, workflow inputs, knowledge context, and generated outputUnited States / provider locations
StripeSubscription billing, invoicing, payment processing, tax support, and connected-account onboarding when enabledCustomer, billing, transaction, business-verification, and payment information as applicableUnited States / provider locations
ResendTransactional email delivery for form confirmations, account notices, and operational messagesRecipient email address, message content, delivery metadata, and related headersUnited States / provider locations
Google Workspace / GmailHuman-approved controlled email delivery and internal testingRecipient address, approved message content, and delivery metadataUnited States / provider locations

Specific provider entities, regions, and services may depend on the hosting platform’s current architecture and the customer’s configuration. An authorized integration is generally selected by the customer and may act as the customer’s independent provider rather than our subprocessor.

Change notice

We will update this page before or promptly after a material provider change and provide contractual notice where an executed DPA requires it. Customers should use the contact page to establish a notice address before processing regulated personal data.

Flow-down protections

Where a provider processes customer personal data on our behalf, we require contractual confidentiality, security, data-use restrictions, and deletion/return duties appropriate to the service.

Questions or requests?
Use the contact page and choose the closest topic. We may verify your identity before fulfilling a privacy request.

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